Privacy Policy

This Privacy Policy explains how Commerce Partners LLC ("Bayana", "we", "us", "our") collects, uses, and protects your personal information when you visit bayana.com or place an order. We take your privacy seriously and only collect information that helps us run our business and serve you better.

1. Information we collect

Information you provide

• Contact details: name, email address, phone number, shipping and billing address
• Order information: the products you purchase, payment method (we do not store full card numbers), order history
• Account information: if you create an account, your login credentials and preferences
• Communications: messages you send us via email, chat, the contact form, or social media
• Marketing preferences: whether you have opted in to our newsletter

Information collected automatically

• Device and usage data: IP address, browser type, device type, operating system, pages viewed, time spent
• Cookies and similar technologies: small data files stored on your device that help the site function and let us understand how visitors use it
• Referral data: the website or marketing campaign that brought you to bayana.com

2. How we use your information

• Process and fulfill your orders, including shipping and customer service
• Send order confirmations, shipping notifications, and other transactional emails
• Send marketing emails if you have subscribed to our newsletter (you can unsubscribe anytime)
• Improve the site, our products, and your shopping experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms

3. Who we share your information with

We do not sell your personal information. We share information only with service providers who help us run the business and only as needed for them to perform their service. These include:

• Shopify Inc. — our e-commerce platform and payment processor
• Shipping carriers — to deliver your orders
• Email service providers — to send transactional and marketing emails
• Analytics providers — to understand how the site is used
• Payment providers — to process payments securely
• Government or law enforcement — when required by law or to protect our legal rights

All third parties are required by contract to keep your information confidential and use it only for the agreed purpose.

4. Cookies

We use cookies and similar technologies to keep you logged in, remember items in your cart, measure site performance, and personalize content. You can disable cookies in your browser settings, but some features of the site may not work properly without them.

5. Data retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations (for example, tax and accounting records), and resolve disputes. When information is no longer needed, we delete or anonymize it.

6. Your privacy rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information (subject to legal exceptions)
• Opt out of marketing emails (use the unsubscribe link in any email)
• Object to or restrict certain processing
• Request a copy of your data in a portable format

California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of any "sale" of personal information (we do not sell personal information). To exercise these rights, email support@bayana.com.

7. Children's privacy

Bayana is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Security

We use industry-standard security measures — including SSL encryption for all data in transit and PCI-compliant payment processing — to protect your information. No method of transmission over the internet is 100% secure, but we work hard to keep your data safe.

9. International users

Bayana is based in the United States. If you access the site from outside the U.S., your information is transferred to and processed in the United States, where data-protection laws may differ from those in your country.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Material changes will be communicated through a notice on the site or by email where appropriate.

11. Contact