Bayana

Track your order

Enter your order details below to see where your slides are. Already have an account? Sign in to view all your orders.

Look up your order

Enter the order number from your confirmation email and the email you used to place the order.

What happens after you order

Here's the typical journey of your slides from cart to doorstep.

Order placed

Confirmation email sent the moment you checkout.

Packed

Your slides are picked, boxed and labeled — usually within 24 hours.

Shipped

Tracking link arrives by email as soon as it's with the carrier.

Delivered

2–5 business days in the continental US. Free over $50.

Common tracking questions

Quick answers to the things we get asked most.

How long does shipping take?

Standard US shipping is 2–5 business days from dispatch. Free for orders over $50.

I haven't received my shipping email yet

Orders usually ship within 24 hours on business days. Check your spam folder, then email us if it's been longer than 48 hours.

My tracking hasn't updated in days

It's normal for tracking to pause for 24–48 hours between scans. If it's been longer than 5 business days with no update, reach out and we'll investigate.

Can I change my shipping address after ordering?

If we haven't shipped yet, yes — email support@bayana.com with your order number and new address ASAP.

My package says delivered but I don't have it

Check with neighbors and around your property first. If it's still missing after 24 hours, contact us and we'll file a claim with the carrier.

Still need help?

Our team replies to most messages within a few hours.

📦Free shipping over $50

🌍Fast & secure shipping

↩Free 30-day returns